12/7/2023 0 Comments Simon med locations![]() Patients are afforded an opportunity to receive imaging with the most advanced technology, while avoiding hospital visits and hospital pricing for these service. In their statement they say, "information relayed and co-payments collected during appointments is based on the accuracy of the information received prior to the appointment."įor over 25 years, SimonMed Imaging has offered Arizona residents access to comprehensive, affordable, advanced medical imaging in an outpatient setting. We asked the company if they have investigated their system to make sure payment estimates were accurate. RELATED: SimonMed patients covered by insurance but told to pay The most common complaint we received from more than a dozen viewers involved insurance copays demanded upfront. I just read what, what's in front of me," said Hannah. "I never had official like insurance training or any of that. Hannah says her training did not involve insurance. They declined an on-camera interview, but in a statement said, employees "are trained and equipped with resources to ensure they are comfortable with their job responsibilities" which include "collecting fees." SimonMed also said, "if this process is not followed. We asked SimonMed to respond to Hannah's concerns and our questions. "I once had to call a patient because they owed $11, that I didn't collect it," said Hannah. Hannah says audits were done throughout the day and if it was shown that someone didn't make a payment, even if they were just there, it became a priority, no matter how little the amount. "I'm not understanding why I'm still paying $400 for the procedure with my hip injection when my bill says I'm only responsible for $126," said Glenna Thew, who was one of those viewers.
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